We accept returns for store credit, however, we currently do not accept refunds.
The customer is required to email Ventana Boutique regarding the item(s) they would like to exchange, including their order number. Return item(s) must be received by Ventana Boutique within 10 days from delivery date.
***Clearance/Sale items are final sale, no exceptions.
***Bodysuits and white items are ALL final sale.
Do I have to pay the shipping fees to return the items or will you send me a return label?
Ventana Boutique only offers a free return label to orders over $75. To initiate a return for store credit, please request a return label via email with your order #: firstname.lastname@example.org
Return labels are not provided for orders under $75.